Delivery & Returns

All our lovely dreams are ready to meet their new adventurers! We deliver to the UK Mainland within 2-4 workings days for £2.99 and delivery is free when you spend £40. 
Please be aware that our delivery times are not guaranteed because some deliveries can take a bit longer due to postal delays, especially around Christmas, Bank holiday weekends and other busy periods.

If you are still waiting for your delivery after 5 working days, please contact us at

If your products are lost in transit, damaged or faulty you can return your products to us within 14 days of the purchase date. Simply contact us at with your order number and reason for return and we will provide you with a full refund. 

Note that you will be responsible for the returned products and for the associated postage expenses until the products reach us.
We are open 5 days a week: Monday - Friday from 9am-5pm.
If you want to get in touch we will respond to you within 24 hours.